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Shipping and returns

DELIVERY PRODUCTS

The shipment of each order will be free of charge by courier NAME COURIER. Products purchased will be delivered from 3000 LINEADORI Srl address specified by the customer; Orders will be processed in the order of availability of goods. Shipping is free for some promotions found on the commerceLa goods will be delivered within 4 working days from delivery to the carrier. The customer is required to verify that the package is intact, not damaged or wet and otherwise complies with the standard features of a parcel. After checking, the customer must accept delivery, after which it can not make any objection about the appearance of what was delivered in relation to the order made. The sale is reserved exclusively to holders of VAT.

 

WARRANTIES AND DEFECTIVE PRODUCTS

 

Products purchased on site "shop.dublo.it" are subject to discipline, as applicable, pursuant to Legislative Decree 2.2.2002 n. 24 (Official Gazette no. 57, 8.3.2002) on sales contracts and guarantees for consumer goods and, to the extent not provided for therein, the specific provisions provided for by the Cod. Civ. This guarantee will apply to products that present lack of conformity and / or failures not evident at the time of purchase, provided the product is used properly and with due diligence;

Any product defects must be reported within ten (10) days of receipt of merchandise. The report must be made by e-mail from the customer to LINEADORI 3000 Srl at info@forneriedori.com, before proceeding to return to LINEADORI 3000 Srl defective product. The product even worse, to be subject to replacement must, at the time of the referral, be complete original packaging and all parts, received by the customer at time of purchase. The postponement of the product without the original packaging and accessories above prevents LINEADORI 3000 Srl replacement of the product itself;

LINEADORI 3000 Srl reserves the right to verify the actual defects denounced by the customer and make the replacement until after the inspection.

The request will be processed only if the parcel will be returned the following documents: invoice, order number and date, short description of the fault.

The shipping costs in the case of returning the property to the sender are charged to the customer.

 

RIGHT OF WITHDRAWAL

 

Purchases made on "shop.dublo.it" site are governed by Italian law on mail order sales. If you made a mistake on your order and / or you have received an item you did not desire, you have 10 days from the date of delivery to exercise the right of withdrawal, or the ability to return the product to Dublo srl. It will be accepted without hesitation the return of any article, if in perfect condition, rimborsandone the entire amount (excluding costs of packaging and shipping, as required by Italian law) within 30 days of receipt of returned goods.

Under Article. 64 et seq of Legislative Decree. N. 206/2005, the customer is entitled to rescind the purchase contract for any reason, without penalty.

To exercise this right, the customer must send an email with a request for Withdrawal at info@forneriedori.com. In the email you must also give the bank needed to repay the sums paid. The goods must be sent to:

LINEADORI 3000 Srl

Via di Vigna Girelli 48b, Rome (Italy)

LINEADORI 3000 Srl will refund the customer the full amount already paid as quickly as possible and within 30 days from the date of receipt of the cancellation notice, upon receipt of the goods covered by the withdrawal, by transfer of the amount charged Credit card or by bank transfer. In the latter case, the Buyer shall promptly provide to the bank on which to obtain reimbursement (Cod. ABI - CAB - Current Account of the invoice) The right of withdrawal is lost for lack of the essential integrity of the well (the packaging and / or its contents), in cases where LINEADORI 3000 Srl finds: the product is damaged for causes other than its transport; a state of filth of the product due to its use, which has compromised its integrity. The costs and risks of transport for the return shall be borne by the customer. The return of products that are damaged or deteriorated will not be accepted and will be returned to the sender with an increase in transport costs.